Frequently Asked Questions

Would you consider adding a new feature request?

Yes, please get in touch and share your idea with us. Please bear in mind that we take a very disciplined approach when prioritizing new features so that they impact a majority of our users in a positive way.

How long are EmailShots stored for?

Short answer: it depends. Long answer: you are in control and you decide for how long an EmailShot remains available by setting the retention period that better suits you. You can set the retention period when creating an EmailShot or in the add-on general settings page to set its default value. In case that you set the expiration to never, we guarantee those to be available for at least 30 days since their creation.

Can EmailShot be installed for the whole domain?

Yes! EmailShot can be installed for the whole domain. This is particularly useful for organizations that want to have a consistent experience across all their users. To install EmailShot for the whole domain, please visit the Workspace Marketplace as a domain administrator and click on the "Domain Install" button. See also our article on the topic.

I found a bug! What do I do?

First of all, sorry about that! While we work hard and follow software development best practices (automated testing, code reviews, etc.), bugs might still happen. If you spot a bug, please report it to us and we will get back to you as soon as possible.

Is there a mobile app for EmailShot?

The EmailShot experience is optimized for desktop and mobile but you don't need a separate app to use it. EmailShot is a GMail add-on and, once installed, can be also be used on mobile devices through the GMail app.

Does EmailShot handle attachments in emails?

Alsolutely, EmailShot supports attachments in emails. Once an EmailShot is created, the attachments are included in the EmailShot and can be downloaded by those that you share the EmailShot link with.

Can I share an EmailShot with someone that doesn't have a GMail account?

Yes! EmailShots can be shared with anyone, even if they don't have a GMail account. The recipient will be able to view the email in a secure and private way, without the need to log in or create an account.

Is it possible to password-protect my EmailShots?

Yes, you can password-protect your EmailShots. When creating an EmailShot, you can set a password that will be required to access the email content. This is particularly useful when sharing sensitive information. The feature is currently under beta testing for a closed group of people. If you are interested in testing it, please get in touch .

Do you offer any integrations with other tools or services?

Yes, we do! EmailShots can easily be integrated with any other tools or services that support OpenGraph meta tags. This includes Notion, Jira, Trello, WhatsApp, etc. We offer a deeper integration with other Google Workspace apps, such as Google Docs, Google Sheets, Google Slides, by allowing you to insert Smart Chips in your documents. Learn more .

Does EmailShot.io follow Google's API Services User Data Policy?

Yes! EmailShot.io's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy , including the Limited Use requirements.

Is sharing EmailShots legal?

Emails can already be shared through screenshots or forwarding. EmailShot fundamentally improves how easy it is to share emails with other people. It is your responsibility to make sure that you are not violating any laws by sharing your emails.